We recently bought a 2014 VW Jetta Sport wagon TDI. Like most people I dread buying a car, but our experience at Antelope Valley VW was excellent. We live 1 1/2 hours away, but Allysa provided the price information we required and promised to put a hold on the vehicle until we arrived. Christian was our salesman and he was extremely helpful, pleasant and patient. He helped level out a few bumps to make the deal work. The sale was finalized in Carlos' office, and it was exactly as described on the phone by Allysa. No pressure, no add ons, no up selling. We're happy with the car and the positive buying experience at Antelope Valley VW. Paul
What an absolutely AMAZING place filled with so many wonderful people! After driving around my old car for the last 20 years, I decided to take my tax refund and purchase a new (used) one. My credit is not the best (from being a single mom) and I only started my new job a month ago, but they were able to work with what I had and financed me with an AMAZING car payment. Now my daughter and I are styling in a nice and safe car (they provide you with the CarFax history) and they also provided me with a full car warranty (which was not even originally included). I definitely would recommend them to anyone struggling and need a new car. (and Alisa, Jim Chandler - Sales Associate, Carlos - Finance and the owner (did not get his name) ROCK!!!) (and so does that cool coffee machine 🙂 )
Could not have asked for a better car shopping experience! Daniel Hendricks was absolutely wonderful. He made the whole car shopping experience for my 16 year old a lot of fun. She appreciated him letting her sync up her tunes and singing along with her in the test drives. She LOVES her new 2013 Beetle! Also, Joe, the sales manager, was excellent as well. Everything went very quick and smoothly. Highly recommend AV Volkswagen. Ask for Daniel!!!
Extremely pleased with this dealership so far. They helped me find a used car that fit my needs and the salesman Jim Chandler was exceptional. He was honest, knowledgeable, accommodating, and kind. This was an extremely different experience from those I've had with used car dealers in the past. I test drove a lot of vehicles and each time I called over the course of a week, Jim made sure to make time for me. Purchasing the vehicle was quick and efficient. There were no surprise fees or anything added on (also an issue I've encountered from other dealers.) I think as long as you're up front with them about price they will be up front with you as well. No need to beat around the bush and no stressful sales tactics. Tell them what you can afford and they'll find you something that'll fit. My vehicle's lowlights ended up being nearly dead when I drove it off the lot (not the kind of thing you can tell in the bright AV sun of course, so no fault to them) but I called Jim and he made sure the dealership fixed it. All in all, I feel confident about working with this dealership for future maintenance and service of my VW. My husband and I are already considering purchasing from them again when it comes time to trade in our other vehicle as well.
Muy bien lo recomiendo vien atendido a los clientes mejor que otros
ANTELOPE VALLEY VOLKSWAGEN IS MY GO TO DEALER. My boyfriend and I just financed 2 Volkswagen's from there and I'm 100% happy with my entire experience overall. They are fast and friendly and they helped both my boyfriend and I get the best deal and always making us feel welcomed and comfortable with any questions or doubt. Every team memeber is very knowledgeable and helpful! Christian and Carlos made my experience the best one. I love both of our cars and I will recommend this place to my friends and family and i encourage anyone to try this place out it.
Richard in parts went out of his way to make sure I was ordering the correct part. We both learned something and I could not be happier with his service on a Saturday.
Leave Us A Review