This review is specifically for Mr. Carlos Herrera. After getting exactly what I wanted (2019 Tiguan SEL R Line). Thank you Dago and Joe. There was an issue with my bank, Carlos immediately jumped into action and went out of his way to correct the problem. Not only did Mr. Herrera secure financing through another institution, he was able to lower my interest rate by 4.77 percent! As a result, my monthly payment was reduced by 55 dollars and saved me over 4100 dollars over the life of the loan. If this isn't the greatest example of the absolute best customer service you can possibly get, I don't know what is. Mr. Herrera is the absolute best at his profession. He is knowledgeable, professional, courteous and he will answer any questions you have and make sure you understand everything in detail. Carlos, I can't thank you enough sir. Your kindness, professionalism and devotion to your job and your customers is something rarely found in this day and age.
Matthew- Joe- Jim all were very good friendly knowledgeable no pressure very professional made me feel right at home
80,,000 mile service. Shamous is very nice.
My New Toy... I'm in ! @avvolkswagen This place is amazing, these guys really made me feel like I was part of the family. Thank you Nick, Jose and Joe for making this a joyful and easy experience!
Everytime I get my Passat serviced at AVVW, I get the best service. Tara in the Service Department is so helpful, professional, and knowledgeable. She goes above and beyond to make sure I have alternate transportation while my car is being repaired; she is always looking for discounts for me; she always follows up after; and she is an overall joy to be around. Thank you Tara, Norma, Karina, Shamous, and all of AVVW Staff!!
We purchased our vehicle yesterday with AV VW and we were not sure about getting a used car. We went to check the Passat out and fell in love. Jim Chandler was just amazing and answered all our questions and made our purchase just amazing. Thank you Jim
Leave Us A Review