The best dealership in AV California and I love them all
This was my second time coming to AV Volkswagen in roughly a year and I believe I won't ever need to go anywhere else. I submitted a request to drive a 2018 Tiguan and I was quickly contact by Topanga Pino. Remember that name people. She is absolutely the best costumer representative ever. I wouldn't use the word "sales person" because not once did she have to sell me on anything. She wasn't pushy which is a huge plus. She was caring because she wanted to make sure we absolutely got everything we wanted. She was knowledgeable when I had questions, plus, her dedication to my satisfaction brought her in on her day off. During the process, she did not once leave our side, staying with us to the very end which was when I drove off the lot with my vehicle. Literally stayed till closing just to make sure everything went perfect. Now, last year I had an awesome experience with Art (salesman) and Joe (jefe). This year's experience cannot compare. Although I didn't get to deal with Joe, Topanga pick up the slack. She is an amazing human being and what you would want in a salesperson. VW hit it out of the park with Topnaga Pino. I love her!
Very nice experienced staff to to make sure you're happy with the car you purchase
My daughter purchased her first car on her own from VW in Palmdale. John Smith and all the staff gave her great experience in buying a car. The customer service was excellent. We had some issues with the car and they got right on it and took care of it. I was very concerned about buy a car in Palmdale but the openness and professionalism of John made all easy for my daughter. Thank You John and all we have spoken with during the purchase of the vehicle. I would recommend VW Palmdale to anyone how is looking to by car, go see John Smith he will take care of you. Gonzalo M.
I went to the service department to take a VW from work there. They're very courteous, they take the time to break everything down to you, with out trying to sell you any extra BULL.
They are very very good. I'm very happy with the service they gave me. Even if it was just a recall they were very happy to do it Keep up the good work
Their the best at what they do... thx Aaron and Joe
We recently purchased a 2018 Passat SE at Antelope Valley Nissan/Volkswagen in Palmdale, CA. Whenever making such an expensive and important purchase, we understandably feel anxious about the process of spending our hard-earned money. The team at this dealership was great at providing clear, concise, and straightforward information. Their friendly and reassuring approach quickly put us at ease. Mr. Clunich was our first contact and he was very personable and informative. Mr. Thelisma provided the test drive and answered all our questions about the vehicle. He was very knowledgeable and his genuine hospitality and earnest effort was truly refreshing. Mr. Khalili walked us through all the paperwork, a task that is usually daunting and stressful. However, he was able to respond to all of our questions and was very skillful in completing the process. One must enjoy one's profession to do a good job and these gentlemen seem to love interacting with the public to make sales. We are pleased with our purchase and would highly recommend the individuals we noted at this dealership.
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