Customer Testimonials

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Great dealership and fast service

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Google May 29, 2023
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Great people

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Google May 29, 2023
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(Translated by Google) Jose took care of us, he is always very courteous, we have bought several cars with him, he is number #1 in sales, very very friendly, if you want a good deal, look for him, Jose (Original) jose nos atendio siempre es muy cortes emos comprado barios carros con el es el numero #1 en ventas muy muy amable si quieren un buen trata busquelo a el Jose

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Google May 28, 2023
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Google May 28, 2023
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Google May 28, 2023
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My brother and I bought 2 cars from AV VW, within a couple of weeks from each other!!!!! So happy with them!💓 Everyone is so friendly and helpful. I've been coming to them for more than 7 years! Thank you 🚙🚗VW!

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Google May 28, 2023
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Google May 28, 2023
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Professional and friendly service. Evelyn does a fabulous job communicating and listening to the customer.

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Google May 28, 2023
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Tara in the service department is absolutely amazing! Her attentiveness and professionalism was exceptional. She could teach a class on customer service!!! The entire staff was warm and welcoming. Great job AV VW!!!!!

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Google May 28, 2023
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Google May 26, 2023
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The best in the AV if you looking for a New Car this ist he place to go... thanks you so much for my new 2023 VW... the Staff is amazing the GM is awesome ♥️♥️♥️♥️

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Google May 25, 2023
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Always when I go to the Antelope Volkswagen service department they are very friendly, accommodating, and do an amazing job. They make you feel like part of the family.

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Google May 25, 2023
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Google May 24, 2023
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Good place for service on my Volkswagen Atlas cross sport

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Google May 22, 2023
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The team here has been more than helpful! I’ve worked closely with Tara and she has gone above and beyond to help get my car up to speed.

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Google May 22, 2023
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The service is very good, and there is nothing to improve.

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Google May 21, 2023
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Google May 21, 2023
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Google May 20, 2023
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Great service and very helpful! Tara is incredible I highly recommend this place

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Google May 20, 2023
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Google May 19, 2023
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Very good customer service and very friendly staff. I would recommend this location if you need service.

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Google May 19, 2023
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As always terrific customer service Bravo and kudos!

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Google May 18, 2023
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Google May 17, 2023
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Service advisor was very pleasant, quick to call back and say my car was done that afternoon.

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DealerRater May 17, 2023
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Google May 17, 2023
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Antelope Valley Volkswagen always has the best service! Tara and Norma with the service department always get me in and out fast!

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Google May 16, 2023
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Google May 16, 2023
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It was fine, quick and easy and the staff was friendly. Also updates on my service was done well by contacting me when needed and getting me a quote on something other than service that I needed.

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DealerRater May 9, 2023
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Everyone has been great, above and beyond any expectations I had the support from Norma and everyone in the front as you came inside the dealership.

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DealerRater May 9, 2023
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Superb service like always.

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Google May 8, 2023
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Every staff member made me feel valued and appreciated as a customer. They were all friendly, helpful and knowledgeable.

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Google May 8, 2023
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Tara and Norma and the girl that sits next to Tara .. they were and are so helpful and always make me feel like family and make me laugh .. they are very professional as well as humble ..

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DealerRater May 4, 2023
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Google May 3, 2023
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Google May 3, 2023
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Google Apr 29, 2023
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Jay was very helpful. And Enrique was awesome as well.

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Google Apr 19, 2023
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VW staff is always friendly and helpful. I brought my car in for service and the girls in the service department were so helpful with telling me exactly what my VW needed done in order to be up and running again. However, it was time to say goodbye to my old VW and hello to a new VW! The transition from Service to Sales was amazing they are such a great big family over there. The sales process was hassle free and easy! Told them what I wanted, and they made it happen. I am happy I made the upgrade! ...

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Google Apr 15, 2023
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I knew exactly what I wanted and the salesman didn't beat around the bush with the sales process.

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Google Apr 9, 2023
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The front receptionist was vert informative and helpful.

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Google Apr 7, 2023
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Google Apr 3, 2023
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Very friendly, got us in and out very quickly..

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Google Apr 2, 2023
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Google Apr 1, 2023
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Google Mar 30, 2023
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Google Mar 26, 2023
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Tara is great, personable. I was told my car would be ready by Thursday but never heard anything. I called Friday, lunch time, after being on hold for over 10 mins, was finally told my car ‘just finished’ and that it was ready for pickup. The timing was ironic. More transparent communication would have been appreciated but overall it was a fine experience.

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Google Mar 20, 2023
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I received an excellent customer service

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Google Mar 13, 2023
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Overall my experience is always great. I believe Evelyn is the service rep I always speak to when I visit AV. Always quick, even if I don’t have an appointment. Thank you Frank

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Google Mar 13, 2023
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Professional promt service, staff is friendly and knowledgeable. Great mechanics and staff!!

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Google Mar 5, 2023
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Staff are very professional and welcoming. They don’t sugarcoat and tells you straight the pros and cons. Keep it up AV VW!

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Google Mar 2, 2023
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Excellent

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Google Mar 2, 2023
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Service was very fast and advisor was very thorough.

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Google Feb 28, 2023
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I am a firm believer in today's world and technology that if you want things to last for any length of time and done right, Have the original manufactures personal that has the experience and original manufacture parts to have the servicing done with them. Volkswagen... NOT just any mechanics can fix what they don't know about or have the correct OEM parts.

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Google Feb 23, 2023
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Everything is good specially Tara very accommodating

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Google Feb 5, 2023
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I have been seeing different posts about Mrs. All Alexander Melissa platform everywhere and a lot of traders keep on saying reach out to her, I eventually did and it turns out to be legit. I did an initial investment of $500 and I received a surprised profit of $8000 after 5days of trading, I followed her instructions with which I invested and within a week I got back my profit, I started seeing good results. Last week I made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs. Alexander Melissa I would advise anyone ...

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Facebook Feb 2, 2023
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Google Feb 2, 2023
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Excellent trading platform and great overall trading experience, I have been using this broker service for quite some time and I am truly satisfied with the services, Swift withdrawals, and prompt customer service Perfect and honest broker company, I really had a great time trading with this broker company Withdrawal is fast and services are all efficient I invested $500 and made a profit of $6,050 within a week if you are looking for a good investment platform quickly contact Mr. Melissa Lepore Via, WhatsApp: +1 (765) 351-3234 Email: [email protected]

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Facebook Feb 2, 2023
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Google Jan 31, 2023
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Google Jan 26, 2023
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Google Jan 17, 2023
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Friendly phone and desk service. Easy scheduling, and prompt service.

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Google Jan 16, 2023
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Courteous, efficient, and quickly solved the problem.

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Google Jan 14, 2023
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Great customer service and my car was diagnosed and fixed very fast. Tara explained everything to me so I could understand. Tara was fantastic and if I need to go again I hope she can help me again. Thank you

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Google Jan 13, 2023
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Google Jan 7, 2023
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Google Jan 6, 2023
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Google Dec 31, 2022
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Google Dec 28, 2022
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The entire team and Antelope Valley Volkswagen was very friendly and easy to work with. Kaitlyn was my first point of contact, all online, and was able answer all my questions and concerns, and was the reason why we came in. I had mentioned to her the vehicles we wanted to see and she said they were available and would be up front when we got there. Little to my surprise, both cars were there with a sign saying hold for George. Pretty awesome I would say!! Kaitlyn then handed us over to Jim who would take care of us ...

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Google Dec 27, 2022
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After a routine oil change and air filters replacement, I had a problem that I brought to their attention after I got home. They went above and beyond to correct it. I’d like to especially thank Norma, Joe, and Edith - among others whose names I don’t know - for their quick and professional response.

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Google Dec 20, 2022
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Tara the service advisor was great and got my vehicle done even before it was promised , quick in and out of service

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Google Dec 17, 2022
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Jose and Joe were great. Excellent service

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Google Dec 13, 2022
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Very friendly staff! From service department to cashier. Thank you very much for your help.

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Google Dec 13, 2022
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Google Dec 3, 2022
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Staff was quick and professional. Best thing to do is get an appointment online. It's very hard to get someone on the phone for servicing if it's a general question.

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Google Dec 2, 2022
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Google Nov 28, 2022
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It was great from the moment I walked in till the minute I left... Everyone is pleasant and as stated on other reviews, this is the first dealership I've been treated as a person not a $ digit.

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Google Nov 20, 2022
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Great service and my car was fixed quick

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Google Nov 18, 2022
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The service advisor was very helpful and friendly. She understood I had no where to go without my car and made sure it was taken care of in a reasonable amount of time.

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Google Nov 18, 2022
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Everyone is really friendly and Tara always let's me know what my car needs.

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Google Nov 15, 2022
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Have had excellent service always when needed. The staff always excellent. Tara and Evelyn very helpful and get service started. The technicians always excellent job on vehicles.

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Google Nov 10, 2022
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Tara, Norma, Edith José so on and so forth are amazing...they made my time so much fun while I waited for me car. Definitely the best dealership I've been too since I started buying car for the past 20 years. Thanks everyone.

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Google Nov 9, 2022
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Google Nov 5, 2022
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Jim at the palmdale Volkswagen was an excellent sales man

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Google Nov 4, 2022
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Everyone in this office is amazing! I've been going to the AV Volkswagen for quite a while, and I have never had a bad experience. They are always so nice and considerate.

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Google Nov 3, 2022
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I scheduled a repair five weeks ago. Unfortunately I was unable to drop off my car due to family matters. They kept my ticket open. Worked with me to get my car and when I could for service repair warranty work, the repair was quick they gave me a rental car for the day outstanding! Customer service was fantastic. It took them less than one day to do the repair, electrical harness under the dash of my car. They are very attentive to their customers at least with me they were. I believe that they are with everyone.

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Google Oct 21, 2022
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My vehicle is a lease vehicle. The particular problem that brought me in to the dealership was something that I was unsure if it would be handled. Fortunately, the dealership & more importantly, my service technician dealt/resolved with my problem quickly, efficiently & completely.

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Google Oct 16, 2022
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have purchased 4 Beatles and a Tiguan from Av Volkswagen even before you were with Nissan always have been treated correctly

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Google Oct 16, 2022
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Great Service

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Google Oct 12, 2022
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I’m not going to lie when I first decide to go with them I was super nervous.. not knowing and totally trusting someone you've never met with your money is scary but that was the best decision I’d made!! I’m so pleased with my business plan, the process was super easy and only took a week, she kept me updated step by step until she was finished, she does all the task of trading for you a very detailed and informative well laid out business plan. I would highly recommend him. thanks a million! now I ...

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Facebook Oct 11, 2022
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Thank you Tara ! Best service advisor I've had, when ever it comes to servicing my GTI she never fails to have great communication and customer service. She’s very kind and always has the answers you need 🙂

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Google Oct 4, 2022
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Excellent recovery - the initial response to our request for a warranty repair appointment was a bit confusing, but Tara stepped into the process and very capably oversaw the customer service experience and successful vehicle service appointment to our complete satisfaction. Thanks!

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Google Sep 25, 2022
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Jose was the best salesman!!

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Google Sep 25, 2022
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Google Sep 25, 2022
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Google Sep 24, 2022
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Jose was awesome! He went to great lengths to get us EXACTLY what we wanted. Working in sales myself i was quite impressed with his sincere friendly demeanor. We had a great experience.

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Google Sep 23, 2022
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Service was good

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Google Sep 19, 2022
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Google Aug 31, 2022
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Google Aug 28, 2022
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Google Aug 26, 2022
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Google Aug 23, 2022
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I am extremely satisfied with the Service I received. Tara, Evelyn, and the other service representatives were very helpful. My vehicle was diagnosed and repaired in a timely fashion, mechanic's did a fine job. I was given a loaner vehicle while car was being repaired, which helped me a great deal.

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Google Aug 22, 2022

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